Frequently Asked Questions
Common questions about UnTort.
General
What is UnTort?
UnTort is a salary calculator and shift management tool designed specifically for Portuguese private security workers.
Is my data secure?
Yes. Your password is encrypted with industry-standard hashing, and all communication uses HTTPS. We never share your data.
Can I use this on mobile?
Yes, UnTort is responsive and works on mobile browsers.
Calculations
Which calculation mode should I use?
- Mode A - Good for regular schedules with consistent hours
- Mode B - Better for irregular schedules with variable daily hours
Most workers use Mode B for accuracy.
Why is my calculation different from my payslip?
Small differences may occur due to:
- Rounding differences
- Company-specific rules
- Different overtime thresholds
Use UnTort as an estimate, not a legal document.
What is carryover?
Certain bonuses (night hours, overtime) earned in one month are paid in the next month. UnTort automatically calculates this.
Account
I didn't receive the activation email
- Check your spam/junk folder
- Wait a few minutes
- Request a new activation email
- Contact support if still not received
Can I change my email?
Currently, email changes require contacting support.
How do I delete my account?
Go to Settings → Account → Danger Zone → Delete Account
Still have questions? Check the Troubleshooting guide